Terms of service

Terms of Service

Overview

Welcome to en garde. The terms “we”, “us” and “our” refer to en garde, a UK-based brand offering premium winterwear and accessories.
These Terms of Service (“Terms”) govern your use of our website and related services, including all information, tools, products and features made available to you through engarde.com (collectively, the “Services”).

By accessing or using any part of our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you should not access the website or use any of our Services.

1. Access and Accounts

By using our website, you confirm that you are at least 18 years old or the legal age of majority in your region.
When creating an account or making a purchase, you agree to provide accurate and complete information. You are responsible for keeping your account details secure and for all activity that occurs under your account.

We reserve the right to suspend or close accounts that appear to be fraudulent or in breach of these Terms.

2. Our Products

We aim to display our products as accurately as possible, but variations in colour, texture, or detail may occur depending on your device or screen settings.
We cannot guarantee that your device’s display will accurately represent our products.

All descriptions, prices and availability are subject to change at any time without notice. We reserve the right to discontinue any item at our discretion.

3. Orders

When you place an order with en garde, you are making an offer to purchase.
We reserve the right to accept or reject any order for any reason, including suspected fraud or product unavailability. Orders are only confirmed once payment has been successfully processed and you receive an order confirmation email.

Please review your order carefully before checkout. Cancellations may not be possible once an order has been confirmed.

All purchases are subject to our Return and Refund Policy.

4. Pricing and Payment

All prices are shown in GBP (£) and include VAT where applicable.
Shipping fees, customs duties, or import taxes may be added at checkout, depending on your location.

We may update prices, discounts, or promotions without prior notice.
You agree to provide accurate billing and payment information and authorize us to charge your chosen payment method for your order total.

5. Shipping and Delivery

We ship orders worldwide from the United Kingdom.
Estimated delivery times are provided for reference only and may vary depending on location, courier availability, and customs clearance.

Once an order has been dispatched, risk of loss passes to you. en garde is not liable for delays caused by couriers, customs, or external events.

6. Intellectual Property

All content on our website, including logos, images, text, product designs and branding, is owned by en garde or its licensors and protected by applicable copyright and trademark laws.
You may not copy, reproduce, distribute, modify, or exploit any part of the Services or content without our written consent.

“en garde” and related marks are trademarks of the brand and may not be used without prior permission.

7. Third-Party Services

Our website may use third-party tools or integrations (such as payment processors or couriers).
These services are provided “as is” and “as available.” We do not control or endorse third-party platforms and are not responsible for any damages or losses arising from their use.

We encourage you to review the terms and privacy policies of any third-party services before using them.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy.
By using our Services, you consent to the collection and processing of your information as described in that policy.

9. Feedback

If you send us feedback, suggestions, reviews or comments, you grant us the right to use and share that content for improvement, marketing, or other legitimate business purposes.
We are under no obligation to compensate or acknowledge feedback submissions.

10. Errors and Omissions

At times, information on our site may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions or availability.
We reserve the right to correct such errors, update information, or cancel orders affected by inaccurate listings at any time without notice.

11. Prohibited Uses

You agree not to use the Services for any unlawful or harmful purpose.
This includes, but is not limited to:

  • Violating intellectual property rights

  • Uploading malware or malicious code

  • Spamming, phishing, or attempting to gain unauthorized access

  • Harassing or abusing others

  • Misrepresenting your identity

We may suspend or terminate your access if you violate any part of these Terms.

12. Termination

We may suspend or terminate your access to our website or Services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to the brand.
Sections relating to intellectual property, liability, and indemnification will survive termination.

13. Disclaimer of Warranties

Our website and products are provided “as is” and “as available.”
We make no guarantees regarding uninterrupted access, error-free service, or suitability of our products for your personal needs.
Some jurisdictions do not allow limitations on implied warranties, so these limitations may not apply to you.

14. Limitation of Liability

To the fullest extent permitted by law, en garde, its directors, employees, agents, or partners will not be liable for any direct or indirect damages arising from your use of our Services or products.
This includes loss of profit, data, or goodwill, even if we have been advised of such potential damages.

15. Indemnification

You agree to defend, indemnify, and hold harmless en garde, its affiliates, partners, and service providers against any claims, damages or expenses resulting from your breach of these Terms or your misuse of the Services.

16. Severability

If any provision of these Terms is found unenforceable, that provision shall be applied to the fullest extent possible, and the remaining Terms shall continue in effect.

17. Entire Agreement

These Terms, together with any other policies posted on our website, constitute the entire agreement between you and en garde and supersede all prior understandings or agreements.

18. Governing Law

These Terms of Service are governed by and interpreted under the laws of England and Wales.
Any disputes will be handled in the courts of the United Kingdom, where en garde is headquartered.

19. Contact Information

Questions about these Terms of Service can be sent to:
info@engardeclothing.com

Business Details:
en garde
309 Amhurst Road, London N16 7UX, United Kingdom
Phone: +44 7375 019041
Trade Number: [Not provided]
VAT Number: [To be updated]